Waterside Homecare Services Ltd
Waterside Homecare Services Ltd

Service User and Family Reviews

Check out our facebook page to see all our reviews plus photos of previous events that our service users have enjoyed:



Jenny C reviewed Waterside Homecare Services Ltd — 5 Star
March 20185 star

We have recently returned from holiday to Australia. Left my mum in the care of Sue and her team. Mum is fiercely independent but relies on me for shopping and various other tasks. She was anxious about our going away for so long. Since returning I have heard so much about Lucy and how wonderful she was. We plan to continue using the service and would highly recommend them. Many thanks



Dave L reviewed Waterside Homecare Services Ltd — 5 Star5 star
September 2017

I live far away (Australia) my brother and sister chose this wonderful company to look after my mum and dad ... words cannot express my sincere gratitude for the professional, attentive and friendly approach in carrying out their work. In the short time I've been over I can return with the knowledge that they are both in safe trusting hands.


Jenny reviewed Waterside Homecare Services Ltd — 5 Star 5 star

They are very dedicated friendly carers who will do all they need to and much more as required, it gave us great confidence that Dad was being properly looked after at home.



Waterside home care services ltd are a truly professional team of wonderful carers who we couldn't of done without for our father. Dads previous carers unfortunately had not been consistent and sometimes uncaring. Sue and her team really picked up the pieces and got dad back on track even with his complex needs. It was reassuring to know he would be cared for and communication between us was excellent. Everyone we experienced at the company went out of their way to make sure dad was comfortable and most importantly safe.
Well done to Sue,Kim and the rest of the team for setting up this invaluable company a real asset in this area and so needed.wishing you all the best for a successful future.


Sheila B reviewed Waterside Homecare Services Ltd 5 Star 

I just want to say a big thank you to Waterside Homecare I don't know what I would have done if it wasn't for sue and all her staff for the care they have given to my dad and for the support they have shown. Excellent, professional and most important they listen to individuals needs.



Colin T reviewed Waterside Homecare Services Ltd 5 Star 

November 2016

Well what can I say about sue and her lovely team, they have been looking after my mum since she came out of hospital,she could hardly walk and was catheterised.within 48 hours of coming home the catheter had gone and within weeks she could walk to the toilet with a frame, when the hospital said she would not be able to do either.

Sue and her team have brought my mum back to life she looks well and now has positive outlook on life. The team are caring and very friendly and always look smart and prompt.I can't thank them enough for what they have done.
VERY highly recommended



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